Sweet's - Lake Forest, Illinois

Anne Lockhart

I have ordered candy for Christmas gifts from Sweets for the last 8 years. They've always gotten the order correct & the staff is very accommodating. The people that I send the candy to look forward to receiving the candy every year. Sweet's toffee is out of this world good. Their Ladybugs put Pixies to shame. Their salted caramels are just perfect. I tell all my friends how good their candy is. I don't mind driveing an hour to get there. It's that good!

Jessica Ali

Really good ice cream! Lots of good flavors. We got the cookies & cream and the cookie dough ice cream sundaes. The hot fudge was super flavorful and rich. The kid serving our ice cream wasn’t helpful when we had questions, but the other workers inside were nice.

Katie Dorris

I grew up going to Sweets as a child and I am so happy that they are still open! They have the most delicious Blue Moon ice cream and English toffee.

Mike B

I bought a custom box of milk chocolate cremes as a thank-you to a friend. We were both disappointed with the chocolate as most pieces had turned white on the bottom and did not taste fresh. I usually buy their Ladybugs and have never experienced this before. It is unfortunate this had to happen on a gift 🙁

Lela Kropp

Lovely place to get your sweet tooth fix!! I got a milk shake and a few sweets on of them being homemade reeses with flowers and a cute animal! I ate two before I could get a picture they are so good! Can't wait to try more sweets from here!

Yummi B

I wish to provide feedback regarding my recent visit to your establishment. Upon arriving with a friend, we chose your establishment based on favorable reviews and anticipated a pleasant experience. However, from the moment we entered, we felt uncomfortable and unwelcome.

We were greeted with prolonged stares instead of a customary welcome. As we reviewed the menu to make our selection, the staff, comprising an older Hispanic man and a lady, approached us abruptly with the question, "Are you guys going to order?" This approach lacked professionalism and courtesy.

When I placed my order in English, the older Hispanic man responded in a displeased manner, remarking in Spanish, "This one speaks English." This assumption was surprising and unprofessional, as it implied an expectation of my language preference. While I understand and can communicate somewhat in Spanish, it is not my primary language.

Despite attempts by my friend to engage in small talk in Spanish, the gentleman ignored them. Subsequently, he took my friend's order in English, which further highlighted his inconsistent behavior.

I must commend the younger lady on your staff who interacted with us politely and professionally. I didn't know she only spoke Spanish, if I did I would have tried my best to be understanding.

Overall, based on the discourteous treatment by the older gentleman, I regret to say that I cannot recommend your establishment for a positive customer experience. I believe that such behavior is unbecoming of a customer service role and could potentially impact your business reputation negatively.
Please consider somewhere else for your ice cream.

Thank you for considering my feedback.
-Y

Sarah L.

I ordered a Rocky Road with nuts and a S’mores for my husband. YUM! The employee who helped me was knowledgeable and helped me find what I was looking for. Thank you!

Brad Gutwein

Definitely a place to go!!. Very nice and helpful staff AND the ice cream and chocolates are wonderful.